Anonymous User
May 25, 2023
The climate in Cali is really pleasant. The free drinks provided by the hotel are great. The hotel decoration is a bit old, but the room is large. The bad thing is that the upstairs was being renovated during the day on the second day of check-in, which was very noisy and affected my rest and work. They promised to notify me before 12 noon to change the room, but they didn't notify me until 1 pm. I went directly to the front desk to ask the lobby manager to come and solve the problem. Later, I was given a different room. The response speed of South Americans is really good.
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